Privacy Policy

Last updated October 10, 2024. We believe transparency builds trust.

At LocalLore Goods, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or engage with our services. By accessing or using our site, you agree to the practices described in this policy.

LocalLore Goods is a curated marketplace celebrating American artisans. We offer subscription boxes, one-of-a-kind goods, and storytelling experiences that connect you with the makers behind each piece. Your trust is our most valuable asset.

Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you (“personal information”). This includes:

• Contact Information: name, email address, postal address, and telephone number. Example: when you create an account or complete a purchase, we record your shipping details including 719 Thompson Ln, Suite 180, Nashville, TN 37204 if provided.
• Payment Information: credit card details and billing address processed securely through third-party gateways. We do not store full card numbers.
• Account Credentials: username and password (stored as encrypted hashes).
• Usage Data: IP address, browser type, device identifiers, pages visited, time spent, and referral sources.
• Preference Data: favorite artisans, collection interests, and subscription choices.

We also automatically collect data through cookies, pixels, and similar technologies. You may adjust your browser settings to refuse cookies, but some site features may not function properly.

We do not knowingly collect personal information from children under the age of 16. Our services are intended for users who are at least 18 years old.

How We Use Your Information

We use the collected information for the following business and commercial purposes:

We may also use your information to communicate important updates, send order confirmations, marketing emails (with your consent), conduct analytics to improve our offerings, and comply with legal obligations.

All marketing communications include an unsubscribe link. You may also contact us at any time to opt out.

Sharing and Disclosure

We do not sell your personal information. We may share information in the following limited circumstances:

1. Service Providers: We engage trusted third parties (shipping carriers, payment processors, email service providers, and analytics platforms) who are contractually obligated to keep your data secure and use it only for the purposes we specify.
2. Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of LocalLore Goods, our customers, or the public.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. With Your Consent: We will share information beyond the above only when you explicitly direct us to do so.

Our primary payment processor is PCI-DSS compliant. All data transfers occur under strict confidentiality agreements.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. Types of cookies we use include:

• E
  Essential Cookies

  Required for site navigation, account login, and checkout functionality. These cannot be disabled.
• A
  Analytics Cookies

  Help us understand how visitors interact with the site. We use tools such as Google Analytics.
• M
  Marketing Cookies

  Allow us to show relevant offers and measure the effectiveness of our campaigns.

You can manage your cookie preferences through our cookie consent banner or your browser settings. Please note that blocking all cookies may limit your use of certain features.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically.